Refund & Cancellation Policy | Vacation Dunya Travel Portal
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Refund & Cancellation Policy

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CANCELLATION POLICY: 

Cancellation charges applicable strictly as per the cancellation policies below: 

1.Cancellation 30-16 days prior to the departure date: 50% of the land package cost 

2.Cancellation 16-07 days prior to the departure date: 75% of the land package cost 3) Cancellation 07 days or less prior to the departure date or a ‘NO SHOW’ on the tour: 100% of the total tour cost. 

 

PAYMENT POLICY: 

Payment for the tour must be made as per the invoice, payment terms & conditions: 

1.You may arrange to remit the payments to our Dubai bank account. For full payment, remittance of USD 30 will be applicable on the Total Invoice Amount; for part-payment remittance of USD 30 per transaction will be applicable on the Total Invoice Amount. 

2.In case of credit card payment, credit card charges will be applicable: 3% on any card; 5% on AMEX card. 

3.We will need a 50% deposit to process the booking. Full Payment would be due 45 days prior departure. 

 

 

*CANCELLATION OF TOUR BY Vacation Dunya Travel & Tourism LLC

*CANCELLATION DUE TO VISA REJECTIONS.

It is convenient and safe to have the visa applications be made to the concerned Consulates/Embassies through Vacation Dunya Travel & Tourism LLC visa services. Granting or rejecting visas and immigration clearance is the sole prerogative of the concerned sovereign governments. Vacation Dunya Travel & Tourism LLC will neither be responsible in case of non-granting of such documents nor liable for any delay, denial or other related act/omission or any loss, expense, damage or cost resulting therefrom. The client should ensure  that the relevant documents and photographs are submitted completely and correctly within the stipulated time as mentioned at the time of booking of the tour. The cost of processing visas is not included in the tour price unless stated otherwise. The visa fee when prescribed includes the actual visa charge, cost of processing fees, the professional related service charges. The stipulated fees of the company shall be payable by the client regardless of rejection. A refund is not applicable should the client be unable to travel due to the above reasons. The cancellation policy will be applied as necessary. If the passports are required to be mailed for

visas to different cities, Vacation Dunya Travel & Tourism LLC will mail the documents through a reputed courier. In case of loss or delays arising out of such transmission, Vacation Dunya Travel & Tourism LLC will not be held liable or to compensate the holder for such instance by all means.

 

*CANCELLATION OF TOUR DUE TO FORCE MAJEURE

Cancellation due to pandemic leading to Force Majeure and in the event of cancellation due to lockdown in the country of destination leading to flight cancellation,

Vacation Dunya Travel & Tourism LLC will issue a credit value equivalent to the paid amount for future travel. This credit value can be utilized by the registered passengers only and will be

applicable to travel to the same destination with one year validity from the date of issuance. Please note the fare to rescheduled tour will vary based on the travel date, wherein for difference in fare, surcharges will apply, if any.